Please Note: We understand your travel plans may change. With that in mind, Kansas City Airport Shuttle & Limousine Service has a very simple cancellation policy: regardless of whether you made your reservation online or by phone, Reservations must be cancelled with a 4 hour advance notice or your credit card will be charged the full price of you trip.

Passengers using the service going to or from western Kansas need to give 8-12 HOURS notice to avoid having your credit card charged.

Unfortunately, Kansas City Shuttle & Limousine Service cannot refund payment if cancelled with less than 4 hours notice prior to pickup time or in the event of a no-show.

If you have a round trip reservation, and you want to cancel both of the trip, you will need to cancel each reservation individually. Each of the round trip reservation has a different confirmation number.